Contact CRAFT SMS
We're Ready to Help
Reach out for product inquiries, live integration support, or to coordinate online staff training.
Send an Inquiry
If you are an active user of CRAFT SMS, you can reach support through the platform chat or email support at support.craftsms@gmail.com.
If you are a student, parent, or teacher at a school that uses CRAFT SMS, please visit the User Guides for self-service guides.
If you are looking to book a live demo or have partnership inquiries, please complete the form below.
Note: Form submissions are routed directly to our accounts and integrations team. For platform support tickets, please email the address above.
Sales & Demos
Discuss pricing tiers, request customization reviews, or schedule a virtual dashboard walkthrough with our sales engineers.
Technical Support
Troubleshoot database sync errors, review local server config requirements, or report account authentication issues.
Staff Training
Arrange virtual training slots for registrars, teachers, and accountants to get familiar with CRAFT SMS offline tools.
Call Our Direct Support lines
Need immediate assistance? Talk to a support manager directly during standard regional operating hours.
Asia-Pacific Support
9:00 AM - 5:00 PM WIB (GMT+7)
Regional Sync & Integrations Hub